Sweet Velvetine Twist Carpet

Sweet Velvetine Twist Carpet | Affordable Comfort with a Soft Finish

If you’re after soft comfort, practical durability, and budget-friendly value, the Sweet Velvetine Carpet ticks all the boxes. This beautifully made twist pile carpet combines everyday functionality with a smooth, velvety finish, perfect for homes that want warmth, style, and ease of maintenance in one affordable flooring solution.

Whether you're renovating on a budget or fitting out a rental property, Sweet Velvetine offers the right balance of comfort underfoot, stain resistance, and low-maintenance care. Designed for bedrooms, lounges, and other domestic living spaces, this carpet is versatile enough to fit most rooms while keeping things cosy and cost-effective.

Subtle, Stylish, and Durable

Crafted using 100% polypropylene, Sweet Velvetine is naturally stain-resistant, making it ideal for busy homes, especially those with children or pets. The 6mm pile height provides a soft but practical surface that’s easy to vacuum and keeps its shape well.

Its 1/8" cut pile twist construction gives the surface a gentle texture that helps reduce the visibility of footprints and vacuum marks. The result? A carpet that looks neat and welcoming throughout the day.

With a pile weight of 570 g/m² and a total weight of 1370 g/m², this carpet has enough body to feel solid underfoot, yet it's light enough to handle easily during fitting.

Key Features:

• Soft Twist Pile: Gentle underfoot with a slightly textured look that hides marks and wear.

• 100% Polypropylene Yarn: Known for its stain resistance, durability, and easy-clean properties.

• Felt Backing: The felt back construction provides extra cushioning, acoustic insulation, and makes the carpet easier to fit — even without underlay in some areas.

• Low Profile, High Performance: With a 6mm pile and 8mm total height, it fits easily under doors and is ideal for stairs or rooms with limited floor clearance.

• Standard 4m Width: Ideal for most UK room sizes, ensuring minimal seams and a smooth, professional fit.

Ideal for Domestic Living Spaces

Sweet Velvetine is a great choice for homeowners and landlords looking for budget-friendly, durable flooring that still feels great to walk on. It suits a variety of interiors, from modern minimalist rooms to classic family homes.

Perfect for:

• Bedrooms and guest rooms

• Living rooms and lounges

• Home offices

• Hallways and landings (low traffic)

• Rental property refurbishments

Its neutral colour range blends easily with any décor, offering a timeless look that won’t go out of style, making it easy to update your flooring without needing to overhaul your entire interior scheme.

Please note: As with all flooring, colours may differ slightly on screen. We recommend ordering a free sample or visiting our Warrington showroom to get a true feel for the quality and tone of the carpet.

Looking for a carpet that’s soft, practical, and won’t stretch your budget? Get in touch today for a personalised quote or browse Sweet Velvetine online to discover a twist carpet that’s as stylish as it is sensible.

Shipping Policy

Returns & Refunds Policy

Last Updated: June 21st, 2026

At Floor Land Ltd, we want you to be completely satisfied with your purchase. This policy explains your rights when cancelling an order, returning goods, and obtaining a refund.

Nothing in this policy affects your statutory rights under applicable consumer protection legislation.

1. Your Right to Cancel

If you are purchasing as a consumer, you have the legal right to cancel your order within 14 days without giving any reason.

The cancellation period expires 14 days after:

• The day you receive the goods; or
• Where multiple goods are delivered separately, the day you receive the final item in the order.
• 14-day window is extended if it falls over weekends or public holidays

To exercise your right to cancel, you must notify us of your decision before the cancellation period expires.

2. How to Submit a Cancellation or Return Request

Customers With an Online Account

To start a cancellation or return request, please log into your account at:

https://account.floor-land.co.uk

Navigate to your order history and follow the returns process.

Customers Who Checked Out Using a Phone Number

If you completed your purchase using a phone number only and do not have access to the online account portal, please use the order management link provided in your SMS order confirmation.

Alternatively, you may contact us directly using the details provided at the end of this policy.

3. Returning Goods After Cancellation

Once you have informed us that you wish to cancel your order, you must return the goods to us within 14 days.

We will provide return instructions and the appropriate return address once your cancellation request has been received.

Returned goods should:

• Be returned in a reasonable condition.
• Include all components supplied.
• Be securely packaged to prevent damage during transport.

Customers are entitled to inspect goods in the same manner they would be able to in a retail showroom.

For flooring products, we recommend inspecting one pack before opening additional packs.

Where goods have been handled beyond what is necessary to establish their nature, characteristics, and functionality, we reserve the right to make a deduction from the refund to reflect any loss in value.

4. Return Shipping Costs

Unless goods are faulty, damaged, incorrectly supplied, or otherwise not in conformity with the contract, customers are responsible for the cost of returning goods.

Due to the size and weight of flooring products, pallet return costs can be significant and should be considered before placing an order.

5. Refunds

Where a customer exercises their legal right to cancel within the 14-day cancellation period, we will refund:

• The purchase price paid for the goods.
• The cost of the standard delivery service selected when placing the order.

If a premium or upgraded delivery service was selected, only the cost of standard delivery will be refunded.

Refunds will be made using the same payment method originally used for the transaction unless otherwise agreed.

We will process refunds within 14 days of:

• Receiving the returned goods; or
• Receiving satisfactory evidence that the goods have been returned.

6. Order Cancellations Before Dispatch

Customers may cancel an order before dispatch by contacting us as soon as possible.

Where an order has not been dispatched, a full refund will normally be issued.

Where an order has already been dispatched, the order will be treated as a cancellation under this policy and returned in accordance with the procedures above.

7. Damaged, Faulty or Incorrect Goods

Customers should inspect goods upon delivery.

If goods arrive damaged, faulty, defective, or incorrect, customers should notify us as soon as reasonably possible.

Where visible transit damage exists, customers should:

• Record the damage on the carrier's delivery documentation where possible.
• Take photographs of the damage.
• Notify us within 48 hours of delivery where possible.

Failure to notify us within 48 hours will not affect your statutory rights, but may delay our ability to investigate claims with the carrier.

If goods are believed to be defective, customers should stop installation immediately and contact us before opening additional packs.

Where goods are found to be faulty, damaged, or not as described, we will provide an appropriate remedy in accordance with consumer law, which may include repair, replacement, price reduction, or refund.

8. Products Excluded From The Right To Cancel

The legal right to cancel does not apply to:

• Goods made to the customer's specifications.
• Custom-cut flooring.
• Bespoke or personalised products.
• Special-order products sourced specifically for a customer where production or procurement has commenced.
• Goods that have been inseparably mixed with other items after delivery.
• Installed flooring products.

Where a product falls within one of these exemptions, this will be communicated at the point of purchase where reasonably possible.

9. Special Order Products

Products specifically manufactured, imported, or ordered for a customer may not be eligible for cancellation once production or procurement has begun.

Where cancellation is requested after costs have been incurred, we reserve the right to recover reasonable costs directly resulting from the cancellation.

10. Inspection Before Installation

Customers are responsible for checking all flooring prior to installation.

No claims relating to visible defects, colour variation, shade differences, or incorrect products can be accepted once the flooring has been installed.

Installation constitutes acceptance of the product's visible condition.

11. Manufacturer Warranties

Many products supplied by Floor Land Ltd include manufacturer-backed warranties.

Where a warranty claim is made, the manufacturer may require inspection of the product before approving any repair, replacement, or refund.

Warranty terms vary by manufacturer and product.

12. Contact Information

Floor Land Ltd, 18 Wharf Street, The Wharf Industrial Estate, Warrington, WA1 2HT, United Kingdom.

Email: sales@floor-land.co.uk

Telephone: 0333 138 1111