Balterio
Berry Alloc
Elka
Floor Land
Quick-Step
Floorify
Ultra Floor
Select a variant to see matching accessories.
Add 10% extra for cuts & wastage
Add 10% extra for cuts & wastage
£1.99 carpet sample delivery
- Floorify Dealer
- UK Stock Held
- Official Quick-Step Dealer
- Expert Technical Advice
- Nationwide Delivery
- Showroom in Warrington
Floor Land Ltd is an introductory appointed representative of Ideal Sales Solutions Ltd T/A Ideal4Finance. Ideal Sales Solutions is a credit broker and not a lender (FRN 703401). Finance available subject to status. The rate offered is always provisional and will depend upon your personal circumstances, the loan amount and term.
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Description
Sweet Velvetine Twist Carpet | Affordable Comfort with a Soft Finish
If you’re after soft comfort, practical durability, and budget-friendly value, the Sweet Velvetine Carpet ticks all the boxes. This beautifully made twist pile carpet combines everyday functionality with a smooth, velvety finish, perfect for homes that want warmth, style, and ease of maintenance in one affordable flooring solution.
Whether you're renovating on a budget or fitting out a rental property, Sweet Velvetine offers the right balance of comfort underfoot, stain resistance, and low-maintenance care. Designed for bedrooms, lounges, and other domestic living spaces, this carpet is versatile enough to fit most rooms while keeping things cosy and cost-effective.
Subtle, Stylish, and Durable
Crafted using 100% polypropylene, Sweet Velvetine is naturally stain-resistant, making it ideal for busy homes, especially those with children or pets. The 6mm pile height provides a soft but practical surface that’s easy to vacuum and keeps its shape well.
Its 1/8" cut pile twist construction gives the surface a gentle texture that helps reduce the visibility of footprints and vacuum marks. The result? A carpet that looks neat and welcoming throughout the day.
With a pile weight of 570 g/m² and a total weight of 1370 g/m², this carpet has enough body to feel solid underfoot, yet it's light enough to handle easily during fitting.
Key Features:
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Soft Twist Pile: Gentle underfoot with a slightly textured look that hides marks and wear.
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100% Polypropylene Yarn: Known for its stain resistance, durability, and easy-clean properties.
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Felt Backing: The felt back construction provides extra cushioning, acoustic insulation, and makes the carpet easier to fit — even without underlay in some areas.
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Low Profile, High Performance: With a 6mm pile and 8mm total height, it fits easily under doors and is ideal for stairs or rooms with limited floor clearance.
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Standard 4m Width: Ideal for most UK room sizes, ensuring minimal seams and a smooth, professional fit.
Ideal for Domestic Living Spaces
Sweet Velvetine is a great choice for homeowners and landlords looking for budget-friendly, durable flooring that still feels great to walk on. It suits a variety of interiors, from modern minimalist rooms to classic family homes.
Perfect for:
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Bedrooms and guest rooms
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Living rooms and lounges
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Home offices
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Hallways and landings (low traffic)
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Rental property refurbishments
Its neutral colour range blends easily with any décor, offering a timeless look that won’t go out of style, making it easy to update your flooring without needing to overhaul your entire interior scheme.
Please note: As with all flooring, colours may differ slightly on screen. We recommend ordering a free sample or visiting our Warrington showroom to get a true feel for the quality and tone of the carpet.
Looking for a carpet that’s soft, practical, and won’t stretch your budget? Get in touch today for a personalised quote or browse Sweet Velvetine online to discover a twist carpet that’s as stylish as it is sensible.
Specifications
Key features
Dimensions
Other details
Delivery
Shipping Policy
| Delivery Service | Price | Details |
|---|---|---|
|
Standard delivery |
Free / £49.99 |
• Delivery within 24-72 hours (due to current guidelines) • Between 8am - 6pm on your chosen day • Delivery is to curbside only • Free delivery on orders over £750.00 |
Delivery Information
At Floor Land, we work hard to provide a fast, reliable, and cost-effective delivery service throughout the UK. Most orders are delivered within 1–3 working days, allowing you to start your flooring project as quickly as possible.
Delivery costs are automatically calculated at checkout based on the size, weight, and quantity of products ordered.
Free Delivery on Orders Over £750
We offer FREE standard delivery to mainland UK on most orders over £750.
Our flooring is delivered using specialist flooring and pallet haulage networks to ensure your order arrives safely and securely. Unlike standard parcel deliveries, pallet shipments require specialist transport due to their size and weight.
Delivery Charges
Mainland UK
- Orders over £750 – Free delivery*
- Orders under £750 – £49.99 delivery charge
Small Orders
Orders valued at £399 or less may incur a delivery charge of £69.99 due to the increasing costs associated with transporting low-volume pallet deliveries.
Large Plank & Wood Flooring Deliveries
Some products require larger pallets due to their dimensions. This includes:
- Engineered Wood Flooring
- Solid Wood Flooring
- Extra-long plank laminate flooring
- Extra-long plank luxury vinyl flooring
These products may incur an additional delivery charge of £79.99 per pallet due to the increased space required during transportation.
Any additional charges will be displayed during checkout where applicable.
Deliveries Outside Mainland UK
Deliveries to:
- Scottish Highlands
- Scottish Islands
- Northern Ireland
- Isle of Wight
- Isle of Man
- Channel Islands
- Other remote UK locations
may incur additional carriage charges.
Due to the significant cost differences between regions, we strongly recommend contacting our team before placing your order, so we can provide an accurate delivery quotation. See our mainland UK map here.
In some remote areas, delivery costs can exceed the value of smaller orders. If this occurs, we may need to contact you to discuss alternative delivery options or issue a full refund if delivery is not commercially viable.
Delivery Times
Mainland UK
Most orders arrive within:
1–3 working days
Remote Areas & Offshore Locations
Please allow:
3–5 working days
Delivery times may vary depending on product availability, supplier location, weather conditions, and carrier schedules.
Order Tracking
Most flooring orders are delivered on pallets via specialist haulage companies rather than parcel couriers.
As a result, live tracking is not always available.
However, we will:
- Send a delivery confirmation email prior to dispatch
- Notify you of your expected delivery date
- Provide an estimated 2–3 hour delivery window where available
If you require an estimated arrival time, please contact us before 9:00am on your scheduled delivery day and our team will do their best to assist.
Local Delivery Service
Customers located within approximately 30 miles of our Warrington showroom may be eligible for our local delivery service.
Local Delivery Charges
- Orders under £500 – £40 delivery charge
- Orders over £500 – FREE local delivery
Please contact us to check eligibility.
Sample Deliveries
Choosing the right flooring is important, which is why we encourage customers to order samples before purchasing.
Sample Delivery Charges
- Hard Flooring Samples – £3.99
- Carpet Samples – £1.99
Samples are normally dispatched within 24 hours when in stock and are sent via Royal Mail 2nd Class, with delivery typically taking 2–3 working days.
Delivery Access Requirements
Flooring orders are delivered kerbside only.
This means:
- The driver will deliver your order to the nearest safe access point.
- Customers are responsible for moving the flooring into their property.
- Deliveries may be made using vehicles ranging from small vans to 18-tonne lorries.
If your property has restricted access, narrow roads, steep driveways, or any potential delivery difficulties, please contact us before placing your order.
Pallet Deliveries
Most flooring orders are shipped on wooden pallets to protect the products during transit.
Please note:
- Pallets remain the property of the customer once delivered.
- Pallets cannot normally be collected after delivery.
- Customers are responsible for pallet disposal.
Before Booking Your Installer
We strongly recommend that you do not book flooring installers until your goods have been received and checked.
While we work hard to ensure every delivery arrives on time, factors outside our control can occasionally cause delays. Floor Land cannot accept responsibility for installation costs, fitting charges, or any consequential losses arising from delayed or damaged deliveries.
Missed Deliveries
Please ensure someone is available to accept your delivery on the agreed delivery date.
If a delivery cannot be completed because nobody is available to receive the goods, redelivery charges will apply.
Redelivery Charges
- £49.99 per failed delivery
- Or £0.89 per kg for shipments over 29kg
Damaged or Missing Goods
Please inspect your order carefully upon delivery.
If any items are damaged or missing:
- Clearly note the issue on the driver's delivery paperwork before signing.
- Take photographs where possible.
- Contact Floor Land immediately.
Large pallet deliveries can occasionally sustain damage during transportation, so it is important that any issues are reported at the time of delivery.
Failure to report visible damage upon receipt may affect our ability to process a claim with the carrier.
Wood Flooring Acclimatisation
Engineered wood and solid wood flooring must be acclimatised before installation.
Please ensure you follow the manufacturer's guidance regarding storage, acclimatisation periods, and installation conditions before fitting your flooring.
Why Buy from Floor Land?
Trusted UK flooring specialist
Free delivery available on qualifying orders
Fast nationwide delivery
Thousands of flooring products available
Expert advice from experienced flooring professionals
Samples available before you buy
Competitive prices from leading flooring brands
If you have any questions regarding delivery, please contact our friendly team who will be happy to help.
Telephone: 03331381111
Email: sales@floor-land.co.uk
Returns
Returns & Refund Policy
We're certain you'll be thrilled with your new flooring, but should any concerns arise, we stand ready to assist in resolving them. We allow the return of one opened box from each order, offering you the chance to assess your purchase upon arrival.
To qualify for a return, it's necessary to alert us through email within a 30-day period after receiving your order. Upon your notification, we'll provide our return address so you can arrange the return at your own timing.
For the return to be successful, the flooring or accessories should remain in the same state as when they were delivered. We allow up to one unopened box. Any more opened boxes without confirmation from us will not qualify for the refund.
In the event that you detect any damage to your items upon delivery, kindly decline acceptance. All damage must be carefully documented on the delivery paperwork prior to being handed back to the driver. Reach out to us within a 48-hour period to inform us of the problem so that we can swiftly lodge a claim with the appropriate shipping provider. Any claims placed beyond this 48-hour period might result in an extensive investigation. We facilitate one pickup per return; if the customer is unavailable at the pickup time, it becomes the customer's obligation to return the goods at their own expense, but you would still be charged the collection fee for the missed collection.
If you believe a package is damaged or has a defective batch, please refrain from opening any further packages. Contact us right away so we can provide assistance. All warranties are supplied by the manufacturer, and any defective products will require a manufacturer inspection before an exchange or refund can be sanctioned.
1. Returns & Refunds Policy
We understand that sometimes a product may not be suitable, arrive damaged, or be faulty. We aim to provide a straightforward return process in line with consumer rights.
1.1 Return Eligibility
Customers have 30 days from the date of delivery to return goods for any of the following reasons:
- The product is no longer suitable.
- The product is damaged or faulty.
- The customer has changed their mind.
After 30 days, returns and cancellations will no longer be accepted unless the product is faulty or not as described, in line with consumer rights.
1.2 Return Process & Shipping Costs
- Customers must notify us via email within 30 days if they wish to return an item.
- Returns must be sent in their original, unused condition with all original packaging.
- Customers are responsible for covering the return shipping fees, including:
- The original delivery charge (even if it was provided for free on orders over £750.00).
- The cost of returning the goods to us.
- Any fees incurred through alternative payment methods such as PayPal, Klarna, or other third-party checkout services offered on our website will be deducted to cover associated business costs.
- For pallet-sized orders, delivery charges can be significant due to the nature of the shipment. Customers should consider these costs before placing an order.
- Refunds will be processed once the returned goods are received and inspected.
2. Cancellations & Refunds After 30 Days
If a customer decides to cancel or return an order after 30 days, the cancellation fees will be charged to cover the shipping costs only, not our own workplace costs. These fees reflect the actual shipping expenses incurred to prevent financial loss to our company.
2.1 Free Delivery Orders Over £750.00 & Cancellation Costs
- We offer free delivery on orders over £750.00. However, if an order is later cancelled or returned, we must retain the actual shipping fees that were incurred to ship the order to the customer. These costs estimate £99.99 plus VAT dependent on what part of the UK you're.
- We can provide invoice documentation to transparently show the shipping costs associated with the order.
- Any fees incurred through alternative payment methods such as PayPal, Klarna, or other third-party checkout services offered on our website will be deducted to cover associated business costs.
3. Faulty or Damaged Goods – 30-Day Return Window
- Customers have up to 30 days from the date of delivery to return an item if it is faulty or damaged.
- If a product arrives damaged or faulty, we must be informed within 48 hours of delivery. We may request photographic evidence to process a replacement or refund.
- Refunds or replacements for faulty items will only be offered within the 30-day period set by consumer protection regulations.
- Please note that customers are advised to read manufacturer data sheets of all products purchased prior to installation. These can be requested from Floor Land Ltd or downloaded online from manufacturer websites.
4. Non-Returnable Items
Certain products may be exempt from returns due to hygiene, customization, or special-order status. If this applies, it will be stated at the time of purchase.
5. Contact Information
For all return requests or further enquiries, please contact our customer service team:
Contact Email: sales@floor-land.co.uk
Contact Phone Number: 03331381111
By placing an order, customers agree to the above terms regarding returns, cancellations, and associated costs.
If a customer places a special order that requires manufacturing by the relevant supplier and later decides to cancel, they will be liable for a 30% restocking charge to cover our costs. Customers have a 7-day window from the date of the order to cancel without incurring this charge.
Once we receive and restock your return, we will proceed to issue a refund using your original payment method and exclude any delivery or restocking fees that are owed from the total payment, which will be credited back to you.
Should you have any questions or concerns about your return, feel free to contact us at sales@floor-land.co.uk or call us on 03331381111
